TERMS AND CONDITIONS
The Fortune Automotive Design Inc. website contains many products purchased in multiple different currencies.
All prices are entered manually and accurately at the time of entry.
Due to the consistently fluctuating international exchange rates, we may not always be able to honor the original displayed price.
We apologize for any inconvenience this may cause, unfortunately, our website is unable to compensate dynamically for what can, at times, be volatile changes in the cost of items.
This variability can be caused by currency values fluctuating, changes in prices from suppliers, changes in shipping and import duties, and myriad other factors.
In short, prices may change without notice and inconsistencies in pricing do not entitle customers to any compensation or damages.
It is always advised to contact us prior to placing your order online to confirm availability and to confirm current pricing.
CREDIT CARD ORDERS
To minimize fraud, Fortune Automotive Design Inc. only ships to billing addresses listed on our customer’s credit card account.
Secondary shipping addresses may may often be added to your order by contacting us directly.
If you would like to apply for a special dispensation, please email firstname.lastname@example.org.
Wire transfer / ACH payments can be shipped to any address.
Fortune Automotive Design Inc. regularly ships to customers all over the world.
All customers located outside of North America must pay by credit card or bank wire for their initial order.
Customers are responsible for their respective country’s imposed taxes, fees and/or duties on imported items.
Fortune Automotive Design Inc. has no way of accurately assessing what your potential customs duties or other associated costs, charges, or liabilities may be.
As such, those expenses are entirely borne by you as the customer.
SPECIAL ORDERS AND MADE-TO-ORDER PRODUCTS
Some items may be special ordered or made to order specifically for your vehicle.
Special order items are defined as items that need to be built to order, items that are customized or one-offs, items that are non-refundable from the manufacturer, or generally anything that is outside the bounds of normal stock.
This means that once the invoice or deposit is paid, they cannot be cancelled or returned for any reason. Once the order is placed, no changes can be made, so please review the specifications. All sales on special order items are final.
If you are dissatisfied with the item in any way such as appearance, functionality, etc. Fortune Automotive Design Inc. will do everything it can to assist you in seeking assistance from the manufacturer.
Please take caution in your purchase as some items are not intended for use with overseas vehicle variants.
We guarantee that all products we sell are genuine and in new condition unless explicitly marked as blemished or used.
We cannot guarantee the exact fit of imported products on vehicles of different origins than the manufacturer’s intended use.
Your order is not conditional upon guaranteed fitment.
Any disputes regarding incorrect product fulfillment must be filed within five days of product delivery and must be accompanied by written documentation supporting the claim.
In all foreseeable times of potential miscommunication, we will contact our customers to verify the details of their order.
Estimated lead times provided for special orders are estimates only.
While it isn’t common, delays can and do happen and a delay in the manufacturing or fulfillment of my order is not a valid reason to cancel.
Please be aware that many manufacturers do not provide updates on special order products outside of major production milestones or even the actual release of the product.
Fortune Automotive Design Inc. cannot accept responsibility for delays beyond our control and will not incur damages due to such delays.
You will be provided a shipping estimate at the time of the invoice.
Shipping charges can and do change regularly and sometimes drastically.
While every reasonable effort will be made to provide an accurate estimate based on current rates, fluctuations in shipping costs are not a valid reason to cancel.
The final shipping charges can only be calculated once the item is in our warehouse.
We work with a large number of shipping providers and brokers to ensure we are always providing the most reasonable rates possible.
Special order parts must be inspected immediately upon receipt.
In the event of a freight delivery (common with larger items such as body parts and aero components), the packaging should be photographed, opened and all components inspected and documented prior to signing for the parts and release of the driver.
While all shipments are insured, failure to follow these steps will result in the contracted carrier denying insurance claims. In the instance of normal, non freight deliveries (UPS, FedEx, DHL, etc), packaging should be photographed and the products should be inspected immediately.
Failure to notify Fortune Automotive Design Inc. with documentation of a damaged shipment within 24 hours will result in the contracted carrier denying insurance claims.
CARBON FIBER & FIBERGLASS
For all carbon fiber and fiberglass parts there is no implied warranty on visual defects.
Handmade carbon fiber products may have visual defects (weave pull, weave distortion, visible seams, discoloration, pinholes, sanding marks etc.).
Unless explicitly purchased or stated, many carbon fiber and fiberglass parts require preparation, and painting or clear coating by an experienced professional.
By ordering this product you understand and agree that any warranty claims are at the sole discretion of the manufacturer.
REFUNDS AND EXCHANGES
Most of our products that are made on a pre-paid made-to-order basis or are not regularly stocked by Fortune Automotive Design Inc. and are considered “special orders”.
All special orders must be paid in full prior to starting the order.
Special orders are non-refundable.
Any refund will be issued at our discretion and within our determined timelines (typically within 15-30 days of confirmation) and will be subject to a minimum 30% restocking fee.
No exchange or return will be allowed or accepted without confirmation by the management of Fortune Automotive Design Inc. in writing.
SHIPPING AND DAMAGE
Many products shipping from our warehouse are carefully inspected for damage prior to shipping.
For other items, they are (DNR) do-not-repack and are not inspected.
In many cases, we will improve on and reinforce the original packaging provided by the manufacturer.
Our expert shipping staff takes extra time in the packaging process to minimize potential shipping damage as best we possibly can.
Upon the arrival of your items, inspect everything thoroughly, even if the packaging is intact, before signing the delivery receipt.
If the box is damaged in any way, take photos and notate the damage when receiving the item.
If you are unable to officially notate the damage with the shipping carrier at the time of delivery you must reject the package.
Once signed as undamaged, any freight damage claim is null and void and we can do nothing to help you.
Additionally, please note that items cannot be insured for more than the stated value.
If you need to process a damage claim, action must be taken within 24 hours of delivery.
After 24 hours, refunds, reorders and claims cannot be processed.
All shipped items are fully insured.
Fortune Automotive Design Inc. will not be held responsible for the outcome of the claim, although we will assist you to the furthest extent possible.
SHIPPING AND ORDER DELIVERY INFORMATION
Items that are in stock, are generally delivered domestically within 7-10 business days.
Special order items from overseas take considerably longer.
As a courtesy Fortune Automotive Design Inc. offers delivery estimates to our customers which take into consideration manufacturer availability and shipping schedule.
These estimates represent our best guess based on previous orders from the manufacturer and do not in any way imply a guaranteed delivery window.
Many manufacturers work in a “just in time” inventory system and often take 2-30+ weeks to produce an item once an order is submitted.
Fortune Automotive Design Inc. ships a minimum of one full shipment each month from our supplier(s).
Ocean freight takes an average of 4-6 weeks.
Typically, it breaks down to one to two weeks overseas for paperwork and customs, two weeks by boat and one to two weeks in US customs/clearance.
Port congestion can vary tremendously and can add large delays to orders.
Due to the wide number of variables between manufacturer and shipping schedules, delivery estimates are simply just that – estimates.
We attempt to estimate conservatively and we usually deliver faster than our estimates suggest.
It is not Fortune Automotive Design Inc.’s policy to guarantee delivery time of any special order item, this is impossible for us to do.
By ordering you acknowledge that there is no required delivery ETA, and an order may not be canceled or altered due to manufacturing or shipping delays.
All ETAs are provided as a best guess only.
COMPETITION, OFFROAD USE ONLY, AND LOCAL VEHICLE REGULATIONS
Some of the parts for sale have been designed for and are intended for competition and/or off-highway applications only.
Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways.
Violation of such laws may subject the owner or user to a fine or penalty. Installation of these parts may void the warranty coverage, if any, on your vehicle.
Vehicles modified by use of performance parts may no longer be lawfully used on public highways.
Fortune Automotive Design Inc. takes no responsibility for the individual client’s use of such products as all products are sold for off-road use only for racing vehicles.
Fortune Automotive Design Inc. has no knowledge of or responsibility for informing you of your local road or off-road usage laws. All products may or may not be legal for road use or track use in your local jurisdiction.
WRONG, INCORRECT OR MISSING PRODUCT PRICING, SHIPPING PRICING AND OTHER DATA PERTAINING TO THE SALE/PURCHASE PROCESS
In case of wrong, incorrect or missing product pricing, shipping pricing or any other data, but not limited to, that may be incorrectly added to the website, Fortune Automotive Design Inc. reserves the right to nullify and void any orders in which such information or data was present.
We reserve the right to cancel any order in which incorrect or wrong pricing was added and the purchase was completed.
A full refund towards the customer will be issued at the earliest convenience.
DISPUTES / ARBITRATION
By placing your order, you agree that you are responsible for payment in full.
You agree not to file any payment disputes and also agree that any costs associated with payment disputes will be your responsibility.
In the event that any disputes arise, you agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails.
The decision of the arbitrator will be binding on the parties.
Any mediator or arbitrator must be a neutral party acceptable to both you and Fortune Automotive Design Inc.
The cost of any mediations or arbitration will be paid by the losing party and all mediations/arbitrations are to be held in the registered headquarters for Fortune Automotive Design Inc.
All orders placed with Fortune Automotive Design Inc. and its affiliates constitute the acknowledgment and acceptance of all conditions listed on this page.
If you have any questions or wish to clarify or dispute any of these policies, this must be done in writing in advance of any order.
These policies and procedures are subject to change at any time without notice.
Fortune Automotive Design Inc.’s product photos, descriptions, or any other information from our website may not be used unless the yearly license fee is paid.
The license fee is $100 per year per photo and $100 per year per product description for the use of Fortune Automotive Design Inc.’s intellectual property, effective immediately from first usage until removal.
Partial year usage may be billed on a prorated basis.
These fees may be waived, in writing, at the discretion of Fortune Automotive Design Inc. on a case-by-case basis.
Use of photos, logos, text, or any other materials or intellectual property claimed by Fortune Automotive Design Inc. and its subsidiaries constitutes agreement with this policy and waives any rights to contest the fee schedule by the user.